Billing and Coding
Billing is one of the most complicated aspects of a medical facility. Virginia College
Healthcare Reimbursement Services allow your staff to focus on the delivery of first rate
patient care, confident in the knowledge that your billing functions are being successfully
handled by a competent, professional staff.
We work with you to review and customize
your standard billing guidelines and procedures. Benchmarks are established, closely
monitored, and reported to you to ensure that your practice meets its specific goals.
Claims submission
Virginia College Healthcare Reimbursement Services submits your claims daily and monitors claim response files from the clearinghouse and carriers, reconciling them on a daily basis to ensure prompt system updates on claim statuses.
We also handle your secondary claim submissions, using processes designed to expedite outstanding claim balances from primary to secondary insurance companies, and finally to the guarantors, within a collectible time period.
Patient inquiries
Virginia College Healthcare Reimbursement Services has a dedicated team of account representatives to respond to patient inquiries. Standard procedures have been implemented for patient inquiry responses as well as the documentation process for all inquiries.